Liquidation Pallet Deals – Refund Policy

Thank you for shopping at Liquidation Pallet Deals! We want to ensure a smooth and pleasant shopping experience for you. This refund policy outlines the conditions under which we accept returns and issue refunds.

Please note: Due to the nature of liquidation sales, all sales are final unless the following conditions apply:

1. Damaged or Defective Items:

• If you receive a damaged or defective item, please contact us within 7 days of receiving your order. We will be happy to offer a full refund for the damaged item(s) or a replacement, subject to availability.
• To claim a refund for a damaged item, you will need to provide clear photographs of the damage and a copy of your order confirmation.

2. Missing Items:

• If you receive your order and an item is missing, please contact us within 7 days of receiving your order. We will verify the discrepancy and issue a full refund for the missing item(s).

3. Incorrect Items:

• If you receive an incorrect item, please contact us within 7 days of receiving your order. We will arrange for the return of the incorrect item and send you the correct item, free of charge.

Non-Refundable Items:

• Please note that the following items are non-refundable:
  
  •  Used items
  • Items not in their original packaging
  • Items damaged due to improper handling by the customer

Return Process:

• To request a refund, please contact us through our website’s contact form or by calling us at [Phone Number].
• We will provide you with a return authorization number and instructions on how to return the item.
• You are responsible for the cost of returning the item to us.
• Once we receive the returned item and verify that it meets the return criteria, we will issue a refund to your original payment method within 10 business days.

We reserve the right to modify this refund policy at any time without prior notice.

Thank you for your understanding!

If you have any questions regarding this refund policy, please do not hesitate to contact us.

Sincerely,

The Liquidation Pallet Deals Team